Questions to Ask Your Roofing Company

As with any relationship, good communication is at the center of its success. Redecorating and upgrading your residential or commercial space is special, and it’s important that you find a contractor that shares your sentiment.

There is no such thing as asking too many questions. When we discuss the project in detail we eliminate the risks and room for error. When you are hiring a roofing company, ask them the following questions:

Do You Have Insurance?

This is a very important question to ask your roofing company. It’s crucial that they have liability insurance in place that will protect the owner of the home should the contractor cause any damage to your property. The same goes for workmanship compensation in case of injuries or accidents.

Do You Make Use of Subcontractors?

As a client, you want to know exactly who you will be working with. Ask them how the manage their workload and whether they outsource some of their projects to subcontractors.

What Are Your Operating Hours?

This can make or break a deal when a client or contractor have limited hours available. Ask the company what time they will arrive in the morning and when they will depart. That way you will be able to determine if it will suit your schedule and construction regulations.

Are You Responsible for the Removal of my Old Roof?

As with many services, certain aspects of a job is assumed to be included in the quote. Ask your roofing company whether they manage the removal of the old materials as well, and if not - how much do they charge extra?

What Kind of Warranty Do You Offer?

Make sure that you ask this upfront. As a client, you need to understand the lifespan of your product, and the company needs to be held accountable to their promises. Some roofing companies might double their warranty policies as long as they will be returning for the repairs. The warranty will depend on the materials used as well as the method of installation.

NOVADEC provides high-quality roof restorations and re-roofing services to the commercial and residential markets. We take great pride in our products and workmanship, providing you with a quality end-product that will increase the value of your property and give you peace of mind for many years to come.

For more information about our roofing services, email us on


Unit 8 Lanric Park Pastorale Road, Durbanville Industrial, Durbanville


TEL : 021 976 1969

FAX : 086 771 2822

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